Only by prioritising a concerted crackdown that brings all stakeholders together can the country arrest the spread of financial criminality.
By: DocFox, FICA Compliance Experts

South Africa is grappling with a “perfect storm” for rampant financial crimes like money laundering and fraud that are going widely under-reported and under-prosecuted, said Chad Thomas, CEO of IRS Forensic Investigations, at a recent Financial Crime Conference hosted by DocFox.
The cost of financial crime is staggering, with estimates that money laundered globally each year amounts to 2-5% of world GDP—$800 billion to $2 trillion. Yet in South Africa, much white-collar crime goes undetected or unaddressed because of limited resources for investigation and enforcement.
“We know people lost their life savings or were driven to suicide by fraud, but many cases simply go unreported out of embarrassment,” Thomas said. “Other countries increasingly treat financial crime as the national security threat it is, but South Africa hasn’t prioritised it adequately amid the burden of violent crime.”
He highlighted key agencies like the Hawks are operating at half their required capacity, with financial crime case backlogs stretching over five years due to budget and staffing constraints. Greater political will and collaboration across public and private sectors are needed to finally get ahead of these crimes.
Alarming statistics like these underscore the urgency for organisations and individuals, such as the Financial Intelligence Centre (FIC) and other industry leaders, to implement robust processes and procedures to combat financial crimes. A multi-stakeholder approach is crucial for success in this fight. Accountable Institutions are at the forefront, and by adhering to regulations like the FIC Act (FICA), they can play a pivotal role.
However, as highlighted during the conference, FICA compliance is no longer just about collecting an ID and proof of address; it involves multiple intricate steps and processes that, when executed properly, can be time-consuming but are indispensable. This is where DocFox, FICA software and compliance leader, comes into play, simplifying and revolutionising processes for Accountable Institutions to eliminate discontinuation or failure in processes and enhance customer experience.
Developed in adherence to South Africa’s FICA regulations, DocFox equips Accountable Institutions with an end-to-end solution to meet their “Know Your Customer” due diligence requirements. The software solution simplifies and accelerates document submission while validating identities, assessing high-risk factors, and maintaining detailed audit trails – all to ensure FICA compliance.
With sophisticated tools and automated watchlists integrated into a seamless user experience, DocFox is arming companies across South Africa with a new breed of agility and comprehensiveness for combating financial crime. Coupled with heightened awareness, stronger enforcement by agencies, and collaborative partnerships between government and industry, South Africa can still turn the tide.
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