Tag Archivesbanking

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The real cost of banking

Fees have increasingly been in the spotlight in 2018, and with rising competition in the banking sector and budgets coming under severe pressure, Bianca Botes, Corporate Treasury Manager at Peregrine Treasury Solutions, notes that it is high time South African businesses took a hard look at their banking costs.  (more…)

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FNB branches widen digital banking reach

FNB customers are increasingly using the bank’s branch based Digital Zones to transact. The bank says the use of its Digital Zones has grown considerably since introduction in 2016 with more than a third of all service transactions done in branches, completed in the digital zone. Lee-Anne van Zyl, CEO of FNB Points of Presence, […]

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Busy year for Banking Ombudsman

The Ombudsman for Banking Services (OBS) has today released its Annual Report on operations for 2017. Key highlights for the year are that 7056 formal cases that were opened, showed an unprecedented 35% increase from the previous year. “This is an indication of a growing need for the ombudsman’s services in the sector, and  a […]

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Questions to ask about an overdraft facility

If you are considering applying for an overdraft, but aren’t really sure how it works, there are important questions you should ask your bank, to ensure you are making the right decision. Ryan Prozesky, FNB Consumer Core Banking CEO, says an overdraft is an important credit facility to help you manage your personal cash flow […]

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How to optimise benefits from your rewards programme

By Sonja Fourie, Head of Absa Rewards and VAS. We love our loyalty programmes in South Africa. Seventy-nine percent of us use loyalty programmes – and have even upped our usage over the past year. Nearly two-thirds of us belong to between two and five programmes, making us the most loyalty-programme-mad nation in the world […]

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FNB launches South Africa’s first biometric mini-ATM

FNB has become the first bank in South Africa to introduce a mini-ATM that uses biometrics as a means of validation for consumers. (more…)

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Sasfin launches B\\YOND – the digital banking future for business

Sasfin recently launched B\\YOND, a digital banking platform built to enable entrepreneurs to grow their businesses. Having financed and supported small business for 50 years, Sasfin understands the pain-points and pressures that small business faces in South Africa. Failed small businesses so often tend to either neglect or become completely consumed by their finances and […]

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Banking customers’ expectations higher than ever before – SAcsi 2017 Survey

The latest South African Customer Satisfaction Index (SAcsi) for Banking, conducted by Consulta in Q4 2017, reveals that Capitec continues to lead with the most satisfied customers. (more…)

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