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Customer convenience is insurance’s new normal

By Janice Roberts at New Media
13 November 2017 • 1 min read

These days, convenience and added value rank high on clients’ decision-making agendas. For 68% of tech-savvy insurance consumers, value-added services rank as one of the top 10 moments of truth, according to the 2017 World Insurance Report. Consumers are increasingly looking for options to access additional value propositions made by their insurance firms. (more…)


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