
By: Kobus Wentzel, Head of Distribution, 1Life

Change in the last 18 months has been rapid, with business and advice moving online in a matter of weeks. Zoom alone grew from around 10 million users in 2019 to 300 million users in April 2020. And while advisers and brokerages have adapted to the new environment, many would have liked a little more time to prepare.
So, to help you to get ready for whatever the next big change might be, we want to discuss how technology can help you optimise your financial planning and prepare you in good time for future success.
The trend: A virtual, paperless office
After the pandemic, some clients will stay online, some will not, and some will want to meet in person and transact online.
Some of the preference for virtual advice is age dependent. According to the 2021 EY Global Wealth Research Report, millennials are more than two times likely to want virtual advice than baby boomers. But it’s about convenience – and working according to your clients’ preferences, whatever they are. So, ensure that you have the required technology and connections to run a virtual, paperless office. Consider working with an IT expert who can help you set up secure online systems.
Choose the right partner
Choose the right insurance partner, such as 1Life, who offers virtual services and platforms, such as 1Life Vantage. Vantage is 1Life’s financial adviser digital solution and allows you to service your clients digitally from FNA to acceptance. It’s also one of the first digital solutions for Life and Investment Financial Advisers in South Africa. It’s quick and easy and allows you to work with your clients without having to be in the same room.
How can technology fast-track policy sales and free up your time?
Purely by adopting simpler underwriting into the digital process. At 1Life we have used this methodology very successfully with 97% of policies now being accepted in under 35 minutes, through 1Life Vantage.
Remote acceptance through electronic signature and two-factor verification via a one-time pin, can enable both the financial adviser and client to conclude business safely and securely. During this time of social distancing, this is true future-proofing.
1Plan FNA
Vantage has a built-in financial needs analysis capability, that not only utilises life stage modelling, but also brings the client’s unique circumstances around affordability into the mix.
Future-proof for future success
There is a lot to deal with in the here and now, but it is worth taking a moment to ask yourself what your brokerage should look like in three years and thinking about how you can cost-effectively adapt and change. Focus on what clients want and look for innovative and supportive partners who you can work with to grow your business and serve your clients.
We are all in this business to change our client’s lives for the better. If it means having to bring technology into the mix in order to achieve this, is that not the ultimate future-proofing?

Book a Vantage demo and stand a chance to win a Miele coffee machine worth R28 000.
If you would like to hear more, why not book a demo before 30 November 2021 by simply completing your details here and a consultant will be in touch. Ts & Cs online.
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